Serving the customers at the store.
Offering face-to-face advice to customers on the stores products.
Maximizing store revenue by suggesting upgrades, insurance and add-ons to customers.
Processing returns and refunds as required in line with company procedures.
Occasionally being responsible for the stores security including being its key holder.
Using the stock management system to log, check, locate and move stock both in and out of the store.
Responsible for the daily management in the absence of the senior members.
Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and Safety requirements.
Making sure that any item, which is removed from a display column, is replaced immediately after a sale.
Handling customer complaints in a calm manner.

Sales Associate