A B. E or B.Tech in IT from a recognized college/university.
8 -11 years of relevant experience.
Prior Working Experience in Windows Server administration
Must have prior experience of onsite-offshore delivery model and should have directly worked with US/European customers and colleagues
Must have ITIL process knowledge
An ISP/Managed Services/IT Services company is preferred.
A strong plus would be the breadth of technical experience (Azure, AWS, VMWare, Hyper-V, Active Directory, exchange).
Various blade systems (IBM, HP, DELL, UCS, Nutanix, etc...)
Working knowledge of Linux is a strong plus.
Windows server patch management using tools such as WSUS, SCCM, LANDesk, Shavlik, etc.
Relevant certifications (ITIL, MCSE-Server, MCSE-Exchange, VCP, etc ) will be an added advantage

Service Delivery Lead