To provide step by step instructions to patients who are emotionally vulnerable after a cancer diagnosis and also help patients and their families gain immediate control, power, and the enhanced ability to make clear decisions around their life.
To assist access to supportive assistance and coordination throughout their medical care process and surgical procedures.
To coordinate from an array of services ranging from assistance with locating providers globally, coordinating travel and personal concierge needs such as private driver, personal assistants and various other services.
To assist in booking appointment with the providers, diagnostic centres, collection of reports, hospital admission and discharge procedures.
To assist in stay for the patients/families during the treatment procedures.
Maintain the confidentiality of all patients as well as other medical centre related information.
To provide personalized services/tailored service to meet the needs of patient. Participates and performs all other related duties as required.
Any graduate with good experience in customer service, ability to perform assigned duties with attention to detail, speed,accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.
Experience : 3+ years of relevant experience. Trained in a similar hospitality/healthcare industry would be given preference.